Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Of maps and scripts—the status of formal constructs in cooperative work
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
From latent semantics to spatial hypertext—an integrated approach
Proceedings of the ninth ACM conference on Hypertext and hypermedia : links, objects, time and space---structure in hypermedia systems: links, objects, time and space---structure in hypermedia systems
Six roles of documents in professionals' work
Proceedings of the Sixth European conference on Computer supported cooperative work
Designing to support adversarial collaboration
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Layered participatory analysis: new developments in the CARD technique
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Personal and Social Navigation of Information Space
Personal and Social Navigation of Information Space
Coordination Theory and Collaboration Technology
Coordination Theory and Collaboration Technology
Shared waypoints and social tagging to support collaboration in software development
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Business activity patterns: a new model for collaborative business applications
IBM Systems Journal
Field evaluation of a collaborative memory aid for persons with amnesia and their family members
Proceedings of the 12th international ACM SIGACCESS conference on Computers and accessibility
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We explore the concept of social landmarks in complex, shared information and coordination environments. Previous research in navigation and shared spaces has tended to emphasize individual navigation, formally inscribed spaces, social filtering, and boundary objects. Based on ethnographic research into complex collaborative work in organizations, we extend the concept of navigational "landmarks" to include not only individually-used documents, but also shared landmarks in the form of persons, roles, and events. This emerging concept of social landmarks may be applied in identifying and representing these coordinating points, to support the work of teams and organizations in complex projects.