A review of research: an investigation of the impact of data quality on decision performance

Authors:
Wonjin Jung
Affiliations:
Claremont Graduate University, Claremont, CA
Venue:
ISICT '04 Proceedings of the 2004 international symposium on Information and communication technologies
Year:
2004

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Abstract

While the effects of information quality and the importance of information have been studied in Information Systems (IS) literature, little evidence and understanding of the impact of data quality on decision performance has been documented in the IS literature. Therefore, the research aim of this paper is to examine the underlying theoretical and empirical support for the relationship between data quality (DQ), as defined by the framework of data quality [29], and decision performance. Explicit literature review of the impact of data quality on decision performance may lead to the specification of influences on decision performance. That is, this study proposes to provide a basis for predicting whether data quality, especially contextual, representational, and accessibility data quality, influences decision performance.