Data warehouse-in-practice: exploring the function of expectations in organizational outcomes

Authors:
Silvia Massa;Stefania Testa
Affiliations:
Department of Communication, Computer and System Sciences, University of Genoa, via Opera Pia, 13, 16145 Genova, Italy;Department of Communication, Computer and System Sciences, University of Genoa, via Opera Pia, 13, 16145 Genova, Italy
Venue:
Information and Management
Year:
2005

Citing 16
Cited 0

The structure of ill-structured solutions: boundary objects and heterogeneous distributed problem solving

Distributed Artificial Intelligence (Vol. 2)
Learning from Notes: organizational issues in groupware implementation

CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Managing the data warehouse

Managing the data warehouse
Adapting on-line analytical processing for decision modelling: the interaction of information and decision technologies

Decision Support Systems
Designing data warehouses

Data & Knowledge Engineering
Measuring user satisfaction with data warehouses: an exploratory study

Information and Management
Supporting shared information systems: boundary objects, communities, and brokering

ICIS '00 Proceedings of the twenty first international conference on Information systems
Enabling Knowledge Creation: New Tools for Unlocking the Mysteries of Tacit Understanding

Enabling Knowledge Creation: New Tools for Unlocking the Mysteries of Tacit Understanding
E-Business Intelligence: Turning Information into Knowledge into Profit

E-Business Intelligence: Turning Information into Knowledge into Profit
A case of data warehousing project management

Information and Management
The benefits of data warehousing: why some organizations realize exceptional payoffs

Information and Management
Data Warehouse Configuration

VLDB '97 Proceedings of the 23rd International Conference on Very Large Data Bases
Bridging Epistemologies: the Generative Dance Between Organizational Knowledge and Organizational Knowing

Organization Science
Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations

Organization Science
A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development

Organization Science
Dimensions of power and IS implementation

Information and Management

Quantified Score

Hi-index	0.00

Visualization

Abstract

Traditionally, data warehouses (DW) have been counted among the most powerful problem-solving tools to enable easy access to information and enhance the effectiveness of decision-making processes.Nevertheless, as noted by some authors, the outcome of any Information and Communication Technology (ICT) tool is emergent, since there will always be scope for improvisation in technology use. ICT tools are expected to be used in different ways, either ignoring certain properties, working around them, or inventing new ones that may go beyond or even contradict designers' expectations and inscriptions. In order to cope with this, the term "technology-in-practice" is frequently used. Adopting this perspective, the aim of the authors was to broaden the empirical basis of DW-in-practice, showing how different uses of the same tool could lead to different outcomes. We, therefore, examined DW-in-practice in three manufacturing and services organizations.