A Multi-Agent System for the management of E-Government Services

Authors:
Pasquale De Meo;Giovanni Quattrone;Domenico Ursino;Giorgio Terracina
Affiliations:
Universita Mediterranea di Reggio Calabria Via Graziella, Localit`a Feo di Vito Reggio Calabria, Italy;Universita Mediterranea di Reggio Calabria Via Graziella, Localit`a Feo di Vito Reggio Calabria, Italy;Universita Mediterranea di Reggio Calabria Via Graziella, Localit`a Feo di Vito Reggio Calabria, Italy;Dipartimento di Matematica Universit`a della Calabria Via Pietro Bucci 87036 Rende (CS), Italy
Venue:
IAT '05 Proceedings of the IEEE/WIC/ACM International Conference on Intelligent Agent Technology
Year:
2005

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Abstract

This paper aims at studying the exploitation of Intelligent Agents for supporting citizens to access e-government services. To this purpose, it proposes a multi-agent system capable of suggesting to the users the most interesting services for them; specifically, these suggestions are computed by taking into account both their exigencies/preferences and the capabilities of the devices they are currently exploiting. The paper first describes the proposed system and, then, reports various experimental results. Finally, it presents a comparison between our system and other related ones already presented in the literature.