An Intelligent and Cooperative Information System for the Dynamic Management of E-government Services in Inter-administration

Authors:
Guo-wei Gao;Yan-zhang Wang;Ning Wang;Huai-ming Li;Du-juan Wang
Affiliations:
Dalian University of Technology, China;Dalian University of Technology, China;Dalian University of Technology, China;Dalian University of Technology, China;Dalian University of Technology, China
Venue:
WI-IATW '06 Proceedings of the 2006 IEEE/WIC/ACM international conference on Web Intelligence and Intelligent Agent Technology
Year:
2006

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Abstract

Public service management is essentially about inter-administration cooperation in a competitive, continuously changing environment, which occurs frequently in the provision of service chain. The paper presents an inter-administration cooperation model and intelligent and cooperative information system which makes public service management efficient. It aims at studying the exploitation of multi-agent for supporting the dynamic management of E-government services in inter-administration. To improve the agent's capability of intelligence and cooperation in which the system can be effective, an approach for knowledge representation based on government ontology is adopted.