Evaluation methods for groupware systems
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
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This paper presents a conceptual framework for the understanding of collaborative systems evaluation. Based on previous research, a conceptual framework for understanding collaborative system evaluation is introduced using the lifecycle based approach. This concept is supported through a follow up evaluation activity within the DIECoM project (Distributed Integrated Environment for Configuration Management), an EC Framework V project. Consequently, the issues are identified from the findings of the follow up as needing further investigation.