Spoken language communication with machines: the long and winding road from research to business

Authors:
Roberto Pieraccini;David Lubensky
Affiliations:
IBM T.J. Watson Research Center, Yorktown Heights, NY;IBM T.J. Watson Research Center, Yorktown Heights, NY
Venue:
IEA/AIE'2005 Proceedings of the 18th international conference on Innovations in Applied Artificial Intelligence
Year:
2005

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Abstract

This paper traces the history of spoken language communication with computers, from the first attempts in the 1950s, through the establishment of the theoretical foundations in the 1980s, to the incremental improvement phase of the 1990s and 2000s. Then a perspective is given on the current conversational technology market and industry, with an analysis of its business value and commercial models.