Task-based dialog management using an agenda

Authors:
Wei Xu;Alexander I. Rudnicky
Affiliations:
Carnegie Mellon University, Pittsburgh, PA;Carnegie Mellon University, Pittsburgh, PA
Venue:
ANLP/NAACL-ConvSyst '00 Proceedings of the 2000 ANLP/NAACL Workshop on Conversational systems - Volume 3
Year:
2000

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Abstract

Dialog management addresses two specific problems: (1) providing a coherent overall structure to interaction that extends beyond the single turn, (2) correctly managing mixed-initiative interaction. We propose a dialog management architecture based on the following elements: handlers that manage interaction focussed on tightly coupled sets of information, a product that reflects mutually agreed-upon information and an agenda that orders the topics relevant to task completion.