New communication environments: from everyday to virtual
New communication environments: from everyday to virtual
Computerization and controversy (2nd ed.): value conflicts and social choices
Computerization and controversy (2nd ed.): value conflicts and social choices
An emprical study of best practices in virtual teams
Information and Management
The Virtual Edge: Embracing Technology for Distributed Project Team Success
The Virtual Edge: Embracing Technology for Distributed Project Team Success
Virtual Teaming: Breaking the Boundaries of Time and Place
Virtual Teaming: Breaking the Boundaries of Time and Place
Virtual Teams: People Working Across Boundaries with Technology, Second Edition
Virtual Teams: People Working Across Boundaries with Technology, Second Edition
Distributed Work
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Mastering Virtual Teams
Journal of Information Science
A model to develop effective virtual teams
Decision Support Systems
Disengaging from a distributed research project: Refining a model of group departures
Journal of the American Society for Information Science and Technology
Journal of Information Science
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This paper provides an overview of virtual teams in the information age, focussing on the definition of virtual teams, their salient characteristics, the communication issues they face (including information overload, geographic and social distance), the technical issues involved (linking this to theories of media use), the issues raised by cultural diversity in the teams (including identity, trust and conflict) and managerial implications. Suggestions are made on how to address the issues raised and omissions from previous research are highlighted.