Making recommendations better: an analytic model for human-recommender interaction

  • Authors:
  • Sean M. McNee;John Riedl;Joseph A. Konstan

  • Affiliations:
  • University of Minnesota, Minneapolis, MN;University of Minnesota, Minneapolis, MN;University of Minnesota, Minneapolis, MN

  • Venue:
  • CHI '06 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2006

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Abstract

Recommender systems do not always generate good recommendations for users. In order to improve recommender quality, we argue that recommenders need a deeper understanding of users and their information seeking tasks. Human-Recommender Interaction (HRI) provides a framework and a methodology for understanding users, their tasks, and recommender algorithms using a common language. Further, by using an analytic process model, HRI becomes not only descriptive, but also constructive. It can help with the design and structure of a recommender system, and it can act as a bridge between user information seeking tasks and recommender algorithms.