Supporting end-user debugging: what do users want to know?

Authors:
Cory Kissinger;Margaret Burnett;Simone Stumpf;Neeraja Subrahmaniyan;Laura Beckwith;Sherry Yang;Mary Beth Rosson
Affiliations:
Oregon State University, Corvallis, Oregon;Oregon State University, Corvallis, Oregon;Oregon State University, Corvallis, Oregon;Oregon State University, Corvallis, Oregon;Oregon State University, Corvallis, Oregon;Oregon Institute of Technology, Klamath Falls, Oregon;Pennsylvania State University, State College, Pennsylvania
Venue:
Proceedings of the working conference on Advanced visual interfaces
Year:
2006

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Abstract

Although researchers have begun to explicitly support end-user programmers' debugging by providing information to help them find bugs, there is little research addressing the right content to communicate to these users. The specific semantic content of these debugging communications matters because, if the users are not actually seeking the information the system is providing, they are not likely to attend to it. This paper reports a formative empirical study that sheds light on what end users actually want to know in the course of debugging a spreadsheet, given the availability of a set of interactive visual testing and debugging features. Our results provide in sights into end-user debuggers' information gaps, and further suggest opportunities to improve end-user debugging systems' support for the things end-user debuggers actually want to know.