Unpacking collaboration: the interactional organisation of trading in a city dealing room
Computer Supported Cooperative Work
Communications of the ACM
Dependable domestic systems design: A socio-technical approach
Interacting with Computers
Macro-level Traceability Via Media Transformations
REFSQ '08 Proceedings of the 14th international conference on Requirements Engineering: Foundation for Software Quality
Supporting the System Requirements Elicitation through Collaborative Observations
Groupware: Design, Implementation, and Use
Hi-index | 0.00 |
Requirements engineers often use interviews to discover users' needs. However, there will always be limits to what users can tell them about their work because tricks of the trade, skills, and means of communicating can be nearly impossible to describe. Ethnographies--using video to observe users in their own work environments--can support requirements elicitation.