Pilot testing the DigiQUAL™ protocol: lessons learned

Authors:
Martha Kyrillidou;Sarah Giersch
Affiliations:
Association of Research Libraries, Washington, DC;Association of Research Libraries, Washington, DC
Venue:
Proceedings of the 6th ACM/IEEE-CS joint conference on Digital libraries
Year:
2006

Citing 1
Cited 1

Developing the DigiQUAL protocol for digital library evaluation

Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries

Research methods in computing: what are they, and how should we teach them?

ITiCSE-WGR '06 Working group reports on ITiCSE on Innovation and technology in computer science education

Quantified Score

Hi-index	0.00

Visualization

Abstract

The Association of Research Libraries is developing the DigiQUAL™ protocol to assess the service quality provided by digital libraries (DLs). In 2005, statements about DL service quality were put through a two-step validation process with DL developers and then with users in an online survey..