Developing the DigiQUAL protocol for digital library evaluation

Authors:
Martha Kyrillidou;Sarah Giersch
Affiliations:
Association of Research Libraries, Washington, DC;Association of Research Libraries, Chapel Hill, NC
Venue:
Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries
Year:
2005

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Abstract

The distributed, project-oriented nature of digital libraries (DLs) has made them difficult to evaluate in aggregate. By modifying the methods and tools used to evaluate physical libraries' content and services, measures can be developed whose results can be used across a variety of DLs. The DigiQUAL protocol being developed by the Association of Research Libraries (ARL) has the potential to provide the National Science Digital Library (NSDL) with a standardized methodology and survey instrument with which to evaluate not only its distributed projects but also to gather data to assess the value and impact of the NSDL.