Developing a youth-services information system for city and county government: experiments in user-designer collaboration

  • Authors:
  • James P. Zappen;Sibel Adali;Teresa M. Harrison

  • Affiliations:
  • Rensselaer Polytechnic Institute, Troy, New York;Rensselaer Polytechnic Institute, Troy, New York;University at Albany, SUNY, Albany, New York

  • Venue:
  • dg.o '06 Proceedings of the 2006 international conference on Digital government research
  • Year:
  • 2006

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Abstract

Research on user participation in computer applications, including digital-government applications, emphasizes the need to engage users as collaborators or partners in software-design processes. The Connected Kids youth-services information system for city and county government is a product of ongoing experiments in user-designer-programmer collaboration in the development of system specifications and prototypes and a functional working model, still in process of modification in response to user needs and creative user-designer-programmer innovations.