Une interface conversationnelle pour les agents assistants appliqués à des activités professionnelles

  • Authors:
  • Emerson Cabrera Paraiso;Jean-Paul A. Barthès

  • Affiliations:
  • Université de Technologie de Compiègne, Centre de Recherches Royalieu, Compiègne, France;Université de Technologie de Compiègne, Centre de Recherches Royalieu, Compiègne, France

  • Venue:
  • IHM 2004 Proceedings of the 16th conference on Association Francophone d'Interaction Homme-Machine
  • Year:
  • 2004

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Abstract

This paper describes the design of a speech and natural language dialog interface for personal assistants. We are specially interested in working with personal assistants in professional domains. We believe that the use of speech will facilitate the interaction between human and machine, since the user may speak with the agent using her own terms, increasing the quality of the assistance. The main difficulty in our approach however is to handle spoken natural language, and to understand its actual context. To overcome such difficulties, we restrict the exchanges to Directives Speech Act classes: inform, request, or answer.We present a conversational speech interface architecture in a multi-agent system applied to personal information management. As a clear result, we expect an increase in the quality of the interface and of the assistance to the user, which seems to be the case on preliminary results.