Agents that reduce work and information overload
Communications of the ACM
KQML as an agent communication language
Software agents
Survey of the state of the art in human language technology
Survey of the state of the art in human language technology
An architecture for more realistic conversational systems
Proceedings of the 6th international conference on Intelligent user interfaces
Capturing knowledge of user preferences: ontologies in recommender systems
Proceedings of the 1st international conference on Knowledge capture
Formal Ontology in Information Systems: Proceedings of the 1st International Conference June 6-8, 1998, Trento, Italy
Speech and Language Processing: An Introduction to Natural Language Processing, Computational Linguistics, and Speech Recognition
Art and Business of Speech Recognition: Creating the Noble Voice
Art and Business of Speech Recognition: Creating the Noble Voice
Evolution of user interaction: the case of agent adele
Proceedings of the 8th international conference on Intelligent user interfaces
Towards a theory of natural language interfaces to databases
Proceedings of the 8th international conference on Intelligent user interfaces
A reliable natural language interface to household appliances
Proceedings of the 8th international conference on Intelligent user interfaces
A Roadmap of Agent Research and Development
Autonomous Agents and Multi-Agent Systems
An Adaptive User Interface Based On Personalized Learning
IEEE Intelligent Systems
Identifying and Merging Related Bibliographic Records
Identifying and Merging Related Bibliographic Records
Understanding Agent Systems
An intelligent assistant for interactive workflow composition
Proceedings of the 9th international conference on Intelligent user interfaces
IHM 2004 Proceedings of the 16th conference on Association Francophone d'Interaction Homme-Machine
A system to support attention allocation: Development and application
Web Intelligence and Agent Systems
Embodiment of an agent by anthropomorphization of a common object
Web Intelligence and Agent Systems
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This paper describes the design of an intelligent speech interface for Personal Assistants applied to knowledge management. We believe that the use of speech facilitates the interaction between human and agent, since the user may speak with the agent using her own terms, increasing the quality of the assistance. One of the difficulties is to handle spoken natural language, understanding its actual context. To do so, we restrict the exchanges to the following Directives Speech Act classes: inform, request, or answer. In addition, for effective knowledge handling, we are using a set of task and domain ontologies, separating domain and task models for reasoning. We present such an architecture in a multi-agent system and apply it to knowledge management. From the user's point of view, the system is a Service Centre and the personal assistant is its Service Provider. As a result of this conversational speech interface, we expect an increase in the quality of assistance and a reduction of the user's cognitive load.