ICSE '97 Proceedings of the 19th international conference on Software engineering
Using case study research to build theories of IT implementation
Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research
Evaluating the cost of software quality
Communications of the ACM
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Qualitative Methods in Empirical Studies of Software Engineering
IEEE Transactions on Software Engineering
Proceedings of the Conference on The Future of Software Engineering
Journal of Systems and Software
Process maturity and software quality: a field study
ICIS '00 Proceedings of the twenty first international conference on Information systems
Commitment development in software process improvement: critical misconceptions
ICSE '01 Proceedings of the 23rd International Conference on Software Engineering
Information flow parameters for managing organizational processes
Communications of the ACM
Preliminary guidelines for empirical research in software engineering
IEEE Transactions on Software Engineering
SWSTE '03 Proceedings of the IEEE International Conference on Software-Science, Technology & Engineering
Managing conflict in software testing
Communications of the ACM - Multimodal interfaces that flex, adapt, and persist
A Preliminary Survey on Software Testing Practices in Australia
ASWEC '04 Proceedings of the 2004 Australian Software Engineering Conference
Wavelet density estimators over data streams
Proceedings of the 2005 ACM symposium on Applied computing
Software Product Lines: Reuse That Makes Business Sense
ASWEC '06 Proceedings of the Australian Software Engineering Conference
Factors Affecting Software Testing Time Schedule
ASWEC '06 Proceedings of the Australian Software Engineering Conference
Model-Based Testing Service on the Web
TestCom '08 / FATES '08 Proceedings of the 20th IFIP TC 6/WG 6.1 international conference on Testing of Software and Communicating Systems: 8th International Workshop
Investigating the relationship between schedules and knowledge transfer in software testing
Information and Software Technology
Studying human and social aspects of testing in a service-based software company: case study
Proceedings of the 2010 ICSE Workshop on Cooperative and Human Aspects of Software Engineering
Test case selection and prioritization: risk-based or design-based?
Proceedings of the 2010 ACM-IEEE International Symposium on Empirical Software Engineering and Measurement
Software test automation in practice: empirical observations
Advances in Software Engineering - Special issue on software test automation
Outsourcing and knowledge management in software testing
EASE'07 Proceedings of the 11th international conference on Evaluation and Assessment in Software Engineering
Exploring the Perceived End-Product Quality in Software-Developing Organizations
International Journal of Information System Modeling and Design
Global software testing under deadline pressure: Vendor-side experiences
Information and Software Technology
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The objective of this qualitative study was to understand the complex practice of software testing, and based on this knowledge, to develop process improvement propositions that could concurrently reduce development and testing costs and improve software quality. First, a survey of testing practices was onducted and 26 organizational units (OUs) were interviewed. From this sample, five OUs were further selected for an in-depth case study. The study used grounded theory as its research method and the data was collected from 41 theme-based interviews. The analysis yielded improvement propositions that included enhanced testability of software components, efficient communication and interaction between development and testing, early involvement of testing, and risk-based testing. The connective and central improvement proposition was that testing ought to adapt to the business orientation of the OU. Other propositions were integrated around this central proposition. The results of this study can be used in improving development and testing processes.