CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A diary study of task switching and interruptions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Recent shortcuts: using recent interactions to support shared activities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Clever tracking user behaviour over the web: enabling researchers to respect the user
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 2
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We explored the use of computer screen plus audio recording as a methodological approach for collecting empirical data on how teams use their computers to coordinate work. Screen recording allowed unobtrusive collecting of a rich record of actual computer work activity in its natural work setting. The embedded nature of screen recording on laptops made it easy to follow the user's mobility among various work sites. However, the invasiveness of seeing all of the user's interactions with and through the computer raised privacy concerns that made it difficult to find people to agree to participate in this type of detailed study. We discuss measures needed to develop trust with the researchers to enable access to this rich, empirical data of computer usage in the field.