Web site success metrics: addressing the duality of goals

Authors:
France Belanger;Weiguo Fan;L. Christian Schaupp;Anjala Krishen;Jeannine Everhart;David Poteet;Kent Nakamoto
Affiliations:
Virginia Tech in Blacksburg, VA;Virginia Tech;University of North Carolina-Wilmington;Virginia Tech;New City Media in Blacksburg, VA;New City Media in Blacksburg, VA;Virginia Tech
Venue:
Communications of the ACM - Software product line
Year:
2006

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Abstract