GearBi: towards an online arbitration environment based on the design principles simplicity, awareness, orientation, and timeliness

Authors:
Gerard A. W. Vreeswijk;Arno R. Lodder
Affiliations:
Institute of Information and Computing Sciences (ICS), Utrecht University, Utrecht, The Netherlands;Centre of Electronic Dispute Resolution (CEDIRE), Computer/Law Institute, Vrije Universiteit, Amsterdam, The Netherlands
Venue:
Artificial Intelligence and Law - Online dispute resolution
Year:
2005

Citing 7
Cited 0

Effects of awareness support on groupware usability

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The scent of a site: a system for analyzing and predicting information scent, usage, and usability of a Web site

Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Web-CCAT: a collaborative learning environment for geographically distributed information technology students and working professionals

Communications of the AIS
Online Dispute Resolution for Business: B2b, Ecommerce, Consumer, Employment, Insurance, and Other Commercial Conflicts

Online Dispute Resolution for Business: B2b, Ecommerce, Consumer, Employment, Insurance, and Other Commercial Conflicts
Online Dispute Resolution: Resolving Conflicts in Cyberspace

Online Dispute Resolution: Resolving Conflicts in Cyberspace
Interaction Design

Interaction Design
Notification and awareness: synchronizing task-oriented collaborative activity

International Journal of Human-Computer Studies - Notification user interfaces

Quantified Score

Hi-index	0.00

Visualization

Abstract

Arbitration is a preferred method for the resolution of international business disputes. As of yet, most publications on online arbitration deal with legal issues. In this paper, we present an Online arbitration environment that we believe facilitates the participants in a meaningful way. Our assumption is that an ODR service should be easy to use (convenient), and at the same time provide meaningful support. More specifically we have paid attention to four criteria that we believe are important, viz. simplicity, awareness, orientation and timeliness. The online arbitration service is called GearBi.