Travel-time simulation to locate and staff temporary facilities under changing construction demand
Proceedings of the 31st conference on Winter simulation: Simulation---a bridge to the future - Volume 2
Proceedings of the 34th conference on Winter simulation: exploring new frontiers
Proceedings of the 34th conference on Winter simulation: exploring new frontiers
Maintenance and repair: a simulation model for field service with condition-based maintenance
Proceedings of the 34th conference on Winter simulation: exploring new frontiers
Proceedings of the 35th conference on Winter simulation: driving innovation
Traffic and road planning simulation: modeling ambulance service of the austrian Red Cross
Proceedings of the 35th conference on Winter simulation: driving innovation
Proceedings of the 35th conference on Winter simulation: driving innovation
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Field Service Teams (FSTs) allocation problems are usually addressed with Linear Programming models. But when certain models can be very complex, especially if allocation rules are dynamic, pooled resources can be used and variation is effective. In order to better analyze FSTs allocation problems for Utilities segment, simulation was used to power CAPSIM, which has been validated and used by ELEKTRO S.A., one of the largest Energy Distributors in Brazil. This paper addresses problem conceptualization, model design and calibration, as well as results and future steps.