The object advantage: business process reengineering with object technology
The object advantage: business process reengineering with object technology
Scenario-based design: envisioning work and technology in system development
Scenario-based design: envisioning work and technology in system development
Narrowing the specification-implementation gap in scenario-based design
Scenario-based design
Mapping the method muddle: guidance in using methods for user interface design
Proceedings of a workshop on Human-computer interface design : success stories, emerging methods, and real-world context: success stories, emerging methods, and real-world context
Maintaining a focus on user requirements throughout the development of clinical workstation software
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Critical issues in abandoned information systems development projects
Communications of the ACM
User and task analysis for interface design
User and task analysis for interface design
Human-computer interaction (2nd ed.)
Human-computer interaction (2nd ed.)
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
Software for use: a practical guide to the models and methods of usage-centered design
Software for use: a practical guide to the models and methods of usage-centered design
The unified software development process
The unified software development process
Use cases: requirements in context
Use cases: requirements in context
Structure and style in use cases for user interface design
Object modeling and user interface design
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Software Engineering: A Practitioner's Approach
Software Engineering: A Practitioner's Approach
Designing for the User with OVID: Bridging the Gap Between Software Engineering and User Interface Design
User-Centered Design: An Integrated Approach with Cdrom
User-Centered Design: An Integrated Approach with Cdrom
User-Centered Requirements Engineering: Theory and Practice
User-Centered Requirements Engineering: Theory and Practice
Requirements specifications within the usability engineering life cycle
The human-computer interaction handbook
The human-computer interaction handbook
Participatory design: the third space in HCI
The human-computer interaction handbook
A field study of requirements engineering practices in information systems development
RE '95 Proceedings of the Second IEEE International Symposium on Requirements Engineering
Lean Software Development: An Agile Toolkit
Lean Software Development: An Agile Toolkit
Improvement of a computer-based surveyor-training tool using a user-centered approach
Advanced Engineering Informatics
Supporting Multidisciplinary Teams and Early Design Stages Using Storyboards
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
Get Your Requirements Straight: Storyboarding Revisited
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Prototype evaluation and user-needs analysis in the early design of emerging technologies
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
MC Sandbox: Devising a tool for method-user-centered method configuration
Information and Software Technology
A taxonomy of design methods process models
Information and Software Technology
Environmental Modelling & Software
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Several comprehensive User Centred Design methodologies have been published in the last decade, but while they all focus on users, they disagree on exactly what activities should take place during the User Needs Analysis, what the end products of a User Needs Analysis should cover, how User Needs Analysis findings should be presented, and how these should be documented and communicated. This paper highlights issues in different stages of the User Needs Analysis that appear to cause considerable confusion among researchers and practitioners. It is our hope that the User-Centred Design community may begin to address these issues systematically. A case study is presented reporting a User Needs Analysis methodology and process as well as the user interface design of an application supporting communication among first responders in a major disaster. It illustrates some of the differences between the User-Centred Design and the Requirements Engineering communities and shows how and where User-Centred Design and Requirements Engineering methodologies should be integrated, or at least aligned, to avoid some of the problems practitioners face during the User Needs Analysis.