The new dynamics of strategy: Sense-making in a complex and complicated world
IBM Systems Journal
Communications of the ACM - Two decades of the language-action perspective
Communications of the ACM - The psychology of security: why do good users make bad decisions?
Role-based results redistribution for collaborative information retrieval
Information Processing and Management: an International Journal
Dynamic collaboration: participant-driven agile processes for complex tasks
ACM SIGMIS Database
Evaluating the synergic effect of collaboration in information seeking
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Spatial context in collaborative information seeking
Journal of Information Science
Journal of Systems and Software
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We frequently find ourselves immersed in intransigent situations whose resolution demands a disruptive innovation. There are useful strategies for these situations.