Information and Management
Competencies of exceptional and nonexceptional software engineers
Journal of Systems and Software
User resistance and strategies for promoting acceptance across system types
Information and Management
Sap Implementation: Strategies and Results
Sap Implementation: Strategies and Results
An empirical testing of user stereotypes of information retrieval systems
Information Processing and Management: an International Journal - Special issue: Cross-language information retrieval
A music recommendation system based on music and user grouping
Journal of Intelligent Information Systems - Special issue: Intelligent multimedia applications
Key Issues in IS Management in Norway: An Empirical Study Based on Q Methodology
Information Resources Management Journal
Self-Determined Adoption of an ICT System in a Work Organization
Journal of Organizational and End User Computing
Semantic work process analysis: a reflexive stakeholder articulation approach
Proceedings of the 31st European Conference on Cognitive Ergonomics
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This paper is an initial investigation of the management strategies best suited to address user resistance. Despite its relationship to adoption, little is known about user resistance. User resistance is investigated in the enterprise systems (ES) environment because the complexity and richness of ES leads users to manifest the full range of resistant behaviors and beliefs. The Q-methodology revealed eight naturally-existing types of ES resistance and the management strategies preferred by each respective group. The results have implications for both research in the field of user resistance and adoption, and practitioners involved in system implementation.