Determinants of MIS employees' turnover intentions: a structural equation model
Communications of the ACM
ICIS '00 Proceedings of the twenty first international conference on Information systems
Workforce retention: what do IT employees really want?
SIGCPR '01 Proceedings of the 2001 ACM SIGCPR conference on Computer personnel research
IT professionals as organizational citizens
Communications of the ACM - 3d hard copy
Antecedents and consequences of job satisfaction among information center employees
Journal of Management Information Systems - Special section: Research in integrating learning capabilities into information systems
Using Mentoring and Storytelling to Transfer Knowledge in the Workplace
Journal of Management Information Systems
Journal of Management Information Systems
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This study investigates attitudes and citizenship behaviors of IS workers in the software industry by examining relationships among various facets of organizational commitment, professional commitment, and a particular organizational citizenship behavior (OCB) called peer mentoring. Results revealed that one facet of organizational commitment, affective commitment, was positively associated with peer mentoring, while a second facet, normative commitment, was negatively associated with peer mentoring. A third facet of organizational commitment, continuance commitment, had no significant relationship with peer mentoring while professional commitment was positively associated with peer mentoring. Our results also found a positive and significant interaction between professional commitment and affective commitment, and a negative and significant interaction between professional commitment and normative commitment in predicting OCBs, suggesting that managers of software professionals can foster OCBs by focusing on specific facets of commitment