Executive mentoring: what makes it work?
Communications of the ACM
Convergence-zone episodic memory: analysis and simulations
Neural Networks
Tell Me a Story: Narrative and Intelligence
Tell Me a Story: Narrative and Intelligence
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
PAKM '02 Proceedings of the 4th International Conference on Practical Aspects of Knowledge Management
An empirical investigation of KM styles and their effect on corporate performance
Information and Management
Exploring the influence of rewards on attitudes towards knowledge sharing
Advanced topics in information resources management
Journal of Management Information Systems
Journal of Management Information Systems
Facilitating experience reuse among software project managers
Information Sciences: an International Journal
Effective knowledge transfer in virtual teams: linking contents and mechanisms
International Journal of Networking and Virtual Organisations
Building trust and commitment in a global organisation
International Journal of Networking and Virtual Organisations
Design of a manufacturing knowledge model
International Journal of Computer Integrated Manufacturing
Postimplementation Knowledge Transfers to Users and Information Technology Professionals
Journal of Management Information Systems
Knowledge transfer in response to organizational crises: An exploratory study
Expert Systems with Applications: An International Journal
Identifying different antecedents for closed vs open knowledge transfer
Journal of Information Science
Expert Systems with Applications: An International Journal
Journal of Information Science
The Duality of Information Technology Roles: A Case Study
International Journal of Strategic Information Technology and Applications
Tacit Knowledge Sharing During ERP Implementation: A Multi-Site Case Study
Information Resources Management Journal
Value Creation and Knowledge Loss: The Case of Cremonese Stringed Instruments
Organization Science
User expertise in contemporary information systems: Conceptualization, measurement and application
Information and Management
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The core capabilities of an organization include critical skills of employees, management systems, and norms and values. Core capabilities may be transferred formally and explicitly. However, much knowledge, particularly knowledge with rich tacit dimensions, is transferred informally through processes of socialization and internalization. We focus on two transfer mechanisms - mentoring and storytelling - that can leverage the knowledge of an organization, particularly its tacit knowledge, to build core capabilities. We draw on relevant research in learning and cognitive psychology to clarify the conditions under which mentoring and storytelling can be most effective as carriers of knowledge. Finally, we present recommendations for specific managerial practices that follow from our analysis.