The problem of statistical power in MIS research
MIS Quarterly
Incomplete contracting issues in information systems development outsourcing
Decision Support Systems
A two-level investigation of information systems outsourcing
Communications of the ACM
Employment outsourcing in information systems
Communications of the ACM
Software Legal Book: 1999 Edition
Software Legal Book: 1999 Edition
Strategic Sourcing of Information Systems: Perspectives and Practices
Strategic Sourcing of Information Systems: Perspectives and Practices
Information Systems Outsourcing; Myths, Metaphors, and Realities
Information Systems Outsourcing; Myths, Metaphors, and Realities
Toward conceptual clarity of outsourcing
Proceedings of the IFIP TC8 Open Conference on Business Process Re-engineering: Information Systems Opportunities and Challenges
An analysis of the changing demand patterns for information technology professionals
SIGCPR '02 Proceedings of the 2002 ACM SIGCPR conference on Computer personnel research
SIGCPR '02 Proceedings of the 2002 ACM SIGCPR conference on Computer personnel research
Instrument validation for investigating a model of employment arrangement fit for IT professionals
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
Humanware issues in a government management information systems implementation
Annals of cases on information technology
Employment arrangement fit for IT professionals: an examination of the importance of fit components
Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment
Assessing information technology personnel: toward a behavioral rating scale
ACM SIGMIS Database
Building theory about IT professionals: is a taxonomy or typology the answer?
Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research
Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research
The impact of IS sourcing type on service quality and maintenance efforts
Information and Management
Information systems outsourcing: a literature analysis
Information and Management
The qualitative interview in IS research: Examining the craft
Information and Organization
Exploring the characteristics of an IT professional's employment arrangement
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
Journal of Management Information Systems
A US Client's learning from outsourcing IT work offshore
Information Systems Frontiers
Which reduces IT turnover intention the most: Workplace characteristics or job characteristics?
Information and Management
A Control Theory Perspective on Agile Methodology Use and Changing User Requirements
Information Systems Research
Practical intelligence in IT: assessing soft skills of IT professionals
Communications of the ACM
Applications of real option analysis to vendor selection process in IT outsourcing
International Journal of Information Systems and Change Management
The adoption of university library Web site resources: A multigroup analysis
Journal of the American Society for Information Science and Technology
Managers' Judgments of Performance in IT Services Outsourcing
Journal of Management Information Systems
Information Resources Management Journal
Information Resources Management Journal
Outsourcing of Community Source: Identifying Motivations and Benefits
Journal of Global Information Management
IT service climate, antecedents and IT service quality outcomes: Some initial evidence
The Journal of Strategic Information Systems
Journal of Engineering and Technology Management
Core versus peripheral information technology employees and their impact on firm performance
Decision Support Systems
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Organizations have significantly increased their use of contracting in information systems (IS), hiring contractors to work with permanent professionals. Based on theories of social exchange and social comparison, we hypothesize differences in work attitudes, behaviors, and performance across the two groups, and evaluate our hypotheses with a sequential mixed-methods design. Our first study surveys contract and permanent professionals on software development teams in a large transportation company. Our second study involves in-depth interviews with contract and permanent IS professionals in three organizations. We find support for many of our hypotheses but also some surprising results. Contrary to our predictions, contractors perceive a more favorable work environment than permanent professionals but exhibit lower in-role and extra-role behaviors than their permanent counterparts. Supervisors perceive their contract subordinates as lower-performing and less loyal, obedient, and trustworthy. In-depth interviews help to explain these findings. Job design emerges as an important factor influencing contractors' work attitudes, behaviors, and performance. Supervisors restrict the scope of contractors' jobs, limiting their job behaviors and performance. To compensate, permanent professionals are assigned considerably enlarged job scopes, leading to their lower perceptions of the work environment. We propose a theoretical model that embraces job design in explaining differences in work outcomes for contract versus permanent professionals on software development teams. The results from our study imply that organizations should carefully design and balance the jobs of their contractors and permanent employees to improve attitudes, behaviors, and workplace performance.