Decision dynamics in two high reliability military organizations
Management Science
Voice Loops as Coordination Aids in Space ShuttleMission Control
Computer Supported Cooperative Work
Comparing paper and tangible, multimodal tools
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Conventions and Commitments in Distributed CSCW Groups
Computer Supported Cooperative Work
ATC do I trust thee?: referents of trust in air traffic control
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Hyper-coordination via mobile phones in Norway
Perpetual contact
Computational GOMS modeling of a complex team task: lessons learned
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Antiquarian answers: book restoration as a resource for design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The material practices of collaboration
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
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While tactical command. control and communication environments might appear to be entirely instrumental in nature, they nevertheless provide a setting for social interaction. This paper describes how such interaction occurs in a particular naval tactical command and control system, focusing on the shared perspectives created by the organizational, administrative and professional aspects of the environment and on issues of self-presentation. It is argued that the complexity and multiplicity of interactional regions in this environment lead to problematic situations for key actors, and that these problems may have relevance to future computing environments.