Evolution of a concept: from technology to end-user to enterprise

  • Authors:
  • Lynne S. Brotman Karmin;Doree Duncan Seligmann;Michael Sammon;Ed Peebles

  • Affiliations:
  • Avaya Labs Research;Avaya Labs Research;Avaya Labs Research;Avaya Labs Research

  • Venue:
  • CHI '07 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2007

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Abstract

In this report we describe our experiences designing and trialing a hands-free, context-aware, mobile communications system for enterprise workers. Our concept, inspired by a new consumer technology, was designed with a heavy focus on the end-user. Through our trial we became aware of various factors in the enterprise that impacted design and deployment.