A framework for information systems architecture
IBM Systems Journal
Integrated management of networked systems: concepts, architectures, and their operational application
Modular Service Architectures: A Concept and Method for Engineering IT Services
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 3 - Volume 3
A method to define an Enterprise Architecture using the Zachman Framework
Proceedings of the 2004 ACM symposium on Applied computing
How to Survive in the Jungle of Enterprise Architecture Framework: Creating or Choosing an Enterprise Architecture Framework
Web services on demand: WSLA-driven automated management
IBM Systems Journal
EEE '05 Proceedings of the 2005 IEEE International Conference on e-Technology, e-Commerce and e-Service (EEE'05) on e-Technology, e-Commerce and e-Service
Editorial message: special track on organizational engineering
Proceedings of the 2005 ACM symposium on Applied computing
SOA-Based Integration of IT Service Management Applications
ICWS '05 Proceedings of the IEEE International Conference on Web Services
Design science in information systems research
MIS Quarterly
Enterprise Architecture at Work: Modelling, Communication, and Analysis
Enterprise Architecture at Work: Modelling, Communication, and Analysis
A method for application evaluations in context of enterprise architecture
Proceedings of the 2010 ACM Symposium on Applied Computing
Organizational impact of system quality, information quality, and service quality
The Journal of Strategic Information Systems
Toward a target and coupling function of three different Information Security Management Systems
Concurrency and Computation: Practice & Experience
Using enterprise architecture analysis and interview data to estimate service response time
The Journal of Strategic Information Systems
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Enterprise architecture supports organizational engineering in many ways. Service orientation is regarded as dominant operations model for service providers -- within and beyond IT. As a consequence, it is important to integrate service management and service orientation into enterprise architecture. This paper proposes an enterprise architecture extension that achieves such an integration. IT service management is defined according to ITIL. Based on the integration of service management into enterprise architecture, the integration of Service Oriented Architecture is discussed as a further extension. The research is based on the Business Engineering approach and the guidelines of Method Engineering.