A critical investigation of recall and precision as measures of retrieval system performance
ACM Transactions on Information Systems (TOIS)
Natural language understanding (2nd ed.)
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A vector space model for automatic indexing
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A comparison of search term weighting: term relevance vs. inverse document frequency
SIGIR '81 Proceedings of the 4th annual international ACM SIGIR conference on Information storage and retrieval: theoretical issues in information retrieval
Probabilistic models of indexing and searching
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Mining product reputations on the Web
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Mining the peanut gallery: opinion extraction and semantic classification of product reviews
WWW '03 Proceedings of the 12th international conference on World Wide Web
Usability issues for E-commerce in South Africa: an empirical investigation
SAICSIT '03 Proceedings of the 2003 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology
Mining and summarizing customer reviews
Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining
Opinion observer: analyzing and comparing opinions on the Web
WWW '05 Proceedings of the 14th international conference on World Wide Web
A simple but powerful automatic term extraction method
COMPUTERM '02 COLING-02 on COMPUTERM 2002: second international workshop on computational terminology - Volume 14
EC '06 Proceedings of the 7th ACM conference on Electronic commerce
Determining the sentiment of opinions
COLING '04 Proceedings of the 20th international conference on Computational Linguistics
Extracting product features and opinions from reviews
HLT '05 Proceedings of the conference on Human Language Technology and Empirical Methods in Natural Language Processing
Needs-based analysis of online customer reviews
Proceedings of the ninth international conference on Electronic commerce
Opinion mining of customer feedback data on the web
Proceedings of the 2nd international conference on Ubiquitous information management and communication
An Unsupervised Approach to Product Attribute Extraction
ECIR '09 Proceedings of the 31th European Conference on IR Research on Advances in Information Retrieval
Classifying web review opinions for consumer product analysis
Proceedings of the 11th International Conference on Electronic Commerce
Product feature categorization with multilevel latent semantic association
Proceedings of the 18th ACM conference on Information and knowledge management
Automatic Extraction for Product Feature Words from Comments on the Web
AIRS '09 Proceedings of the 5th Asia Information Retrieval Symposium on Information Retrieval Technology
Opinion analysis of product reviews
FSKD'09 Proceedings of the 6th international conference on Fuzzy systems and knowledge discovery - Volume 2
Scoring products from reviews through application of fuzzy techniques
Expert Systems with Applications: An International Journal
Extracting and ranking product features in opinion documents
COLING '10 Proceedings of the 23rd International Conference on Computational Linguistics: Posters
Opinion word expansion and target extraction through double propagation
Computational Linguistics
A linear-chain CRF-based learning approach for web opinion mining
WISE'10 Proceedings of the 11th international conference on Web information systems engineering
An upgrading feature-based opinion mining model on vietnamese product reviews
AMT'11 Proceedings of the 7th international conference on Active media technology
Comparison of Model-Based Learning Methods for Feature-Level Opinion Mining
WI-IAT '11 Proceedings of the 2011 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Volume 01
Attention prediction on social media brand pages
Proceedings of the 20th ACM international conference on Information and knowledge management
Comparison of feature-level learning methods for mining online consumer reviews
Expert Systems with Applications: An International Journal
International Journal of Intelligent Information Technologies
Semi-automatic generation of recommendation processes and their GUIs
Proceedings of the 2013 international conference on Intelligent user interfaces
A Fast and Accurate Method for Bilingual Opinion Lexicon Extraction
WI-IAT '12 Proceedings of the The 2012 IEEE/WIC/ACM International Joint Conferences on Web Intelligence and Intelligent Agent Technology - Volume 01
Are user-contributed reviews community property?: exploring the beliefs and practices of reviewers
Proceedings of the 5th Annual ACM Web Science Conference
Deriving market intelligence from microblogs
Decision Support Systems
Summarising customer online reviews using a new text mining approach
International Journal of Business Information Systems
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Online shoppers are generally highly task-driven: they have a certain goal in mind, and they are looking for a product with features that are consistent with that goal. Unfortunately, finding a product with specific features is extremely time-consuming using the search functionality provided by existing web sites.In this paper, we present a new search system called Red Opal that enables users to locate products rapidly based on features. Our fully automatic system examines prior customer reviews, identifies product features, and scores each product on each feature. Red Opal uses these scores to determine which products to show when a user specifies a desired product feature. We evaluate our system on four dimensions: precision of feature extraction, efficiency of feature extraction, precision of product scores, and estimated time savings to customers. On each dimension, Red Opal performs better than a comparison system.