Managing E-Mail Overload: Solutions and Future Challenges

  • Authors:
  • David Schuff;Ozgur Turetken;John D'Arcy;David Croson

  • Affiliations:
  • Temple University;Ryerson University;Towson University;Southern Methodist University

  • Venue:
  • Computer
  • Year:
  • 2007

Quantified Score

Hi-index 4.10

Visualization

Abstract

With proper application of automatic filtering, clustering, and new user interface metaphors,e-mail can once again become an effective knowledge management tool rather than asource of information overload.