Bifrost inbox organizer: giving users control over the inbox

  • Authors:
  • Olle Bälter;Candace L Sidner

  • Affiliations:
  • Nada Royal Institute of Technology SE- 100 44 STOCKHOLM SWEDEN;MERL, Cambridge, MA

  • Venue:
  • Proceedings of the second Nordic conference on Human-computer interaction
  • Year:
  • 2002

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Abstract

Many email users, especially managers, receive too many email messages to read in the time available to them. The solutions available today often require programming skills on the part of the user to define rules for prioritizing messages or moving messages to folders. We propose a different approach: categorize messages in the inbox with predefined rules that do not require maintenance and are scalable to handle anything from 50 to thousands of messages.