A “pile” metaphor for supporting casual organization of information
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Finding and reminding: file organization from the desktop
ACM SIGCHI Bulletin
Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
“Finding and reminding” reconsidered
ACM SIGCHI Bulletin
Paper as an analytic resource for the design of new technologies
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
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CHI '94 Conference Companion on Human Factors in Computing Systems
User and task analysis for interface design
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Presto: an experimental architecture for fluid interactive document spaces
ACM Transactions on Computer-Human Interaction (TOCHI)
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CHI '02 Extended Abstracts on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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CHI '06 Extended Abstracts on Human Factors in Computing Systems
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CHI '06 Extended Abstracts on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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In this paper the results of a two-year ethnographic study of the personal document management of 28 information workers is described. Both the paper and digital domain were taken into account during the study. The results reaffirmed that document management is strongly related to task management. Digital tools do not adequately support two important user needs related to task management, namely that documents should be embedded within meaningful (task-related) context information, and that they should be easily accessible for regrouping as the task goes on. In contrast, paper supports these needs very well. Following a discussion of personal document management using paper, email, and digital file folder structures, six implications are outlined for the design of digital document management systems that combine the advantages of both domains.