The role of external resources in the management of multiple activities
The role of external resources in the management of multiple activities
Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
How do people organize their desks?: Implications for the design of office information systems
ACM Transactions on Information Systems (TOIS)
Timely reminders: a case study of temporal guidance in PIM and email tools usage
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Supporting prospective information in email
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
TaskView: design and evaluation of a task-based email interface
CASCON '02 Proceedings of the 2002 conference of the Centre for Advanced Studies on Collaborative research
Automated email activity management: an unsupervised learning approach
Proceedings of the 10th international conference on Intelligent user interfaces
Documents at Hand: Learning from Paper to Improve Digital Technologies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Managers' email: beyond tasks and to-dos
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Discovery and regeneration of hidden emails
Proceedings of the 2005 ACM symposium on Applied computing
Going with the flow: email awareness and task management
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Uncovering the to-dos hidden in your in-box
IBM Systems Journal
Exploring memory in email refinding
ACM Transactions on Information Systems (TOIS)
Introduction to this special issue on revisiting and reinventing e-mail
Human-Computer Interaction
Supporting collaborative task management in e-mail
Human-Computer Interaction
Using Graphical Representations to Improve the Usability of Email Clients
Proceedings of the 2008 conference on Knowledge-Based Software Engineering: Proceedings of the Eighth Joint Conference on Knowledge-Based Software Engineering
Intention extraction from text messages
ICONIP'10 Proceedings of the 17th international conference on Neural information processing: theory and algorithms - Volume Part I
Using email to facilitate wiki-based coordinated, collaborative authoring
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Discovery and analysis of e-mail-driven business processes
Information Systems
WindowScape: Lessons learned from a task-centric window manager
ACM Transactions on Computer-Human Interaction (TOCHI)
Keeping Found Things Found: The Study and Practice of Personal Information Management: The Study and Practice of Personal Information Management
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Email was originally designed as a tool for asynchronous communication. However, its current usage goes far beyond that. One of the most commonly performed activities in email is the management of pending tasks. This research focuses on how to support this activity in email and explores alternative solutions that use different external representations of messages and associated tasks.