Issues in the design of computer support for co-authoring and commenting
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordination, overload and team performance: effects of team communication strategies
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
MailCat: an intelligent assistant for organizing e-mail
Proceedings of the third annual conference on Autonomous Agents
Reinventing the inbox: supporting the management of pending tasks in email
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 13th international conference on World Wide Web
Lessons from the reMail prototypes
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Understanding email use: predicting action on a message
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A hybrid learning system for recognizing user tasks from desktop activities and email messages
Proceedings of the 11th international conference on Intelligent user interfaces
Generating overview summaries of ongoing email thread discussions
COLING '04 Proceedings of the 20th international conference on Computational Linguistics
IkeWiki: A Semantic Wiki for Collaborative Knowledge Management
WETICE '06 Proceedings of the 15th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises
Supporting collaborative task management in e-mail
Human-Computer Interaction
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Dandelion is a wiki-based tool that supports coordinated, collaborative authoring. In this paper, we present an ex-tended version of Dandelion, which provides an email inter-face for users to accomplish their tasks by email in a coordinated, collaborative authoring process. Specifically, Dandelion employs a semi-structured, template-based approach that allows users to use templates to specify their requests in email. These emailed requests can be interpreted by Dandelion and are then used to automatically drive the collaboration flow. As part of its actions, Dandelion automatically creates a wiki page and dynamically updates it to record co-authoring tasks and collate co-authored content. As a result, users can use their familiar tool (email) to accomplish their tasks in a co-authoring process, while leveraging a wiki for additional benefits (e.g., obtaining collaboration awareness and formatting the text). Our preliminary study with two groups of users shows the usefulness of both Dandelion email and wiki features and their impact on collaboration effectiveness.