Finding and reminding: file organization from the desktop
ACM SIGCHI Bulletin
Making computers easier for older adults to use: area cursors and sticky icons
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Using metaphor effectively in user interface design
CHI '94 Conference Companion on Human Factors in Computing Systems
AUIC '03 Proceedings of the Fourth Australasian user interface conference on User interfaces 2003 - Volume 18
How universal is good design for older users?
CUU '03 Proceedings of the 2003 conference on Universal usability
Challenging interfaces/redesigning users
CUU '03 Proceedings of the 2003 conference on Universal usability
Documents at Hand: Learning from Paper to Improve Digital Technologies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The impact of aging on access to technology
Universal Access in the Information Society
Computer use among older adults in a naturally occurring retirement community
Computers in Human Behavior
Direct manipulation interfaces
Human-Computer Interaction
Learning how older adults undertake computer tasks
Proceedings of the 11th international ACM SIGACCESS conference on Computers and accessibility
Investigating drag and drop techniques for older people with cognitive impairment
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: users and applications - Volume Part IV
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Routine computer tasks are often difficult for older adult computer users to learn and remember. People tend to learn new tasks by relating new concepts to existing knowledge. However, even for 'basic' computer tasks there is little, if any, existing knowledge on which older adults can base their learning. This paper investigates a custom file management interface that was designed to aid discovery and learnability by providing interface objects that are familiar to the user. A study was conducted which examined the differences between older and younger computer users when undertaking routine file management tasks using the standard Windows desktop as compared with the custom interface. Results showed that older adult computer users requested help more than ten times as often as younger users when using a standard windows/mouse configuration, made more mistakes and also required significantly more confirmations than younger users. The custom interface showed improvements over standard Windows/mouse, with fewer confirmations and less help being required. Hence, there is potential for an interface that closely mimics the real world to improve computer accessibility for older adults, aiding self-discovery and learnability.