Global and task effects in information-seeking among software engineers

  • Authors:
  • Allen E. Milewski

  • Affiliations:
  • Department of Software Engineering, Monmouth University, West Long Branch, USA 07764-1898

  • Venue:
  • Empirical Software Engineering
  • Year:
  • 2007

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Abstract

Information-seeking strategies were explored in software engineers. A complex interaction of task and geographic differences was revealed. There is a general tendency across software engineers to favor non-social sources, such as documentation, for tasks where the goal is to seek factual information. More social sources are preferred when seeking information to diagnostic, problem-solving questions. Within this effect, some geographic variations assert themselves in a way that might partly be interpreted in terms of national cultural differences in Individualism vs. Collectivism. Implications of geographic differences in information-seeking for collaboration within global software development teams are discussed.