Information and Software Technology
Seeing eye to eye? An exploratory study of free open source software users' perceptions
Journal of Systems and Software
Attracting the community's many eyes: an exploration of user involvement in issue tracking
Human Aspects of Software Engineering
Adoption of Open Source Software: The role of social identification
Decision Support Systems
Advances in Software Engineering - Special issue on new generation of software metrics
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We describe a current study for obtaining information about management of commercial and community open source projects. We have interviewed and surveyed leaders of more than 75 open source projects. Questions focused on the styles of leadership and communication, with a technical focus on testing and quality assurance processes. This paper describes the methods used to identify and contact subjects, as well as the questions posed and some results.