Identities Management for E-Commerce and Collaboration Applications

  • Authors:
  • Michael Koch;Kathrin M. MöSlein

  • Affiliations:
  • Department of Informatics at the Technical University of Munich in Germany;Advanced Institute of Management Research at the London Business School and the Institute for Information Organization, and Management at the TUM Business School, Munich, Germany

  • Venue:
  • International Journal of Electronic Commerce
  • Year:
  • 2005

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Abstract

The development of the Internet assumed that users would remain anonymous, but more and more services now need to identify users in order to provide personalized services or introduce users to other users. As in real life, users interact with services hosted by different providers and thus have to provide and update their personal information for each service separately, resulting in cold-start problems for new services and inconvenience for users. This paper argues the need for user-centric global identities management in future e-commerce and collaboration applications. It reviews the state of the art in this area, discusses needs and possibilities for future development, and proposes a novel solution for identity management.