Building consumer trust online
Communications of the ACM
On site: to opt-in or opt-out?: it depends on the question
Communications of the ACM
Beyond concern: a privacy-trust-behavioral intention model of electronic commerce
Information and Management
Financial Privacy Policies and the Need for Standardization
IEEE Security and Privacy
A user study of the expandable grid applied to P3P privacy policy visualization
Proceedings of the 7th ACM workshop on Privacy in the electronic society
An analysis of privacy signals on the World Wide Web: Past, present and future
Information Sciences: an International Journal
Timing is everything?: the effects of timing and placement of online privacy indicators
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
International Journal of Networking and Virtual Organisations
A Comparative Study of Online Privacy Policies and Formats
PETS '09 Proceedings of the 9th International Symposium on Privacy Enhancing Technologies
Automatically identifying relations in privacy policies
Proceedings of the 27th ACM international conference on Design of communication
Factors influencing corporate online identity: a new paradigm
Journal of Theoretical and Applied Electronic Commerce Research
Towards a personalized privacy management framework
Proceedings of the 2010 ICSE Workshop on Software Engineering for Secure Systems
A privacy framework for the personal web
The Personal Web
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Research has shown that privacy policies tend to intensify privacy concerns rather than engender trust. One way to combat this dichotomy is to redesign their content, language, and presentation format.