Why does software cost so much?: and other puzzles of the information age
Why does software cost so much?: and other puzzles of the information age
Metrics and Models in Software Quality Engineering
Metrics and Models in Software Quality Engineering
Process assessment by evaluating configuration and change request management systems
Proceedings of the Warm Up Workshop for ACM/IEEE ICSE 2010
IWSM '09 /Mensura '09 Proceedings of the International Conferences on Software Process and Product Measurement
Attracting the community's many eyes: an exploration of user involvement in issue tracking
Human Aspects of Software Engineering
The evolution of mobile apps: an exploratory study
Proceedings of the 2013 International Workshop on Software Development Lifecycle for Mobile
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To manage the evolution of software processes and products, it is essential to evaluate their current state and how it evolved. This information can be obtained by analyzing the data available in change request management (CRM) systems like Bugzilla. Metrics and charts on change requests are already available in current CRM systems. They provide information about common metrics, but their adaptability is limited. This paper describes a more flexible approach for the evaluation of metrics on change requests. The main characteristics of the tool presented in this paper are the separation between metric specification and data retrieval, an event driven algorithm that calculates time series data, and an abstraction of its data sources.