“User sensitive inclusive design”— in search of a new paradigm
CUU '00 Proceedings on the 2000 conference on Universal Usability
Technology biographies: field study techinques for home use product development
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Making by making strange: Defamiliarization and the design of domestic technologies
ACM Transactions on Computer-Human Interaction (TOCHI)
Designing Interactions
Proceedings of the international conference on Multimedia
Ability-Based Design: Concept, Principles and Examples
ACM Transactions on Accessible Computing (TACCESS)
Identifying Behavioral Strategies of Visually Impaired Users to Improve Access to Web Content
ACM Transactions on Accessible Computing (TACCESS)
Representing users in accessibility research
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Tactile display for the visually impaired using TeslaTouch
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Assessing the deaf user perspective on sign language avatars
The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
A new approach for the design of assistive technologies: design for social acceptance
ACM SIGACCESS Accessibility and Computing
Representing users in accessibility research
ACM Transactions on Accessible Computing (TACCESS)
| Hi-index | 0.00 |
While software is increasingly being improved to enhance access and use, software interfaces nonetheless often create barriers for people who are blind. In response, the blind computer user develops workarounds, strategies to overcome the constraints of a physical and social world engineered for the sighted. This paper describes an interview and observational study of a blind college student interacting with various technologies within her home. Structured around Blythe, Monk and Park's Technology Biographies, these experience centered sessions focus not only on technology function, but on the relationship of function to the meanings and values that this student attributes to technology use in different settings. Studying a single user across a range of devices and tasks provides a broader and more nuanced understanding of the contexts and causes of task failure and of the workarounds employed than is possible with a more narrowly focused usability study. Themes that were revealed across a range of tasks include the importance for technologies to not "mark" the user as being blind within a predominantly sighted social world, to support user independence through portability and user control, and to allow user "resets" and brute-force fallbacks in the face of persistent task failure.