What is coordination theory and how can it help design cooperative work systems?
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Issues and opinion on structural equation modeling
MIS Quarterly
The impact of partnership attributes on EDI implementation success
Information and Management
Intra-organizational perspectives on IT-enabled supply chains
Communications of the ACM - The patent holder's dilemma: buy, sell, or troll?
Electronic integration and business network redesign: a roles-linkage perspective
Journal of Management Information Systems - Special issue: Information technology and organization design
Accessing information sharing and information quality in supply chain management
Decision Support Systems
A study of the institutional forces influencing the adoption intention of RFID by suppliers
Information and Management
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Using the Coordination Theory, we explored the impact of electronic integration of intra-organizational and inter-organizational business processes on organizational performance in terms of logistics cost and service improvements. Our work extends knowledge on adoption of information technology (IT) in logistics operations, with a focus on examining the performance implications of electronic integration within and between firms in a supply chain. Data was collected from 227 trading firms in Hong Kong and analyzed to investigate the research issues. Our empirical findings revealed that electronic integration is positively associated with logistics performance in cost but not in service, suggesting that electronic integration is not sufficient for delivering superior logistics services. Theoretical and practical implications of our results are discussed.