Age-old practices in the 'new world': a study of gift-giving between teenage mobile phone users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
From quality in use to value in the world
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding the work of an HCI practitioner
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Modified contextual design as a field evaluation method
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Discussion: West meets East: Adapting Activity Theory for HCI & CSCW applications?
Interacting with Computers
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Telling the story of older people e-mailing: An ethnographical study
International Journal of Human-Computer Studies
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At the CHI 2006 conference, one of the most talked about papers was Implications for Design [Dourish, P., 2006. Implications for design. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 541-550], which discussed how ethnographic contributions to HCI should be evaluated. It provided a timely context for considering Gonzalez [Gonzalez, V., 2006. The Nature of Managing Multiple Activities in the Workplace. Doctoral dissertation in Information and Computer Science, University of California, Irvine] doctoral dissertation on working spheres or engagements. This commentary thus gives equal attention to both, since Dourish's position is critical to giving Gonzalez's a ''fair hearing'' as an ethnographic contribution for Human-Computer Interaction (HCI). However, to fully explore the implications for designing of working spheres/engagements, we must also adopt an understanding of contemporary design processes which is far richer than design teams being given insights, ideas and recommendations from ethnographers, usability evaluators and other 'independent' experts. The primary goal in these processes is to understand user value, business value, and value for non-commercial sponsors. Understanding activities is a secondary concern.