Move to workflow provokes business process scrutiny
Software Magazine
Experiences with workflow management: issues for the next generation
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
An overview of workflow management: from process modeling to workflow automation infrastructure
Distributed and Parallel Databases - Special issue on software support for work flow management
Production workflow: concepts and techniques
Production workflow: concepts and techniques
Workflow Strategies
Lotus Notes Developer's Guide
Creating Lotus Notes Applications
Creating Lotus Notes Applications
Workflow and Process Automation: Concepts and Technology
Workflow and Process Automation: Concepts and Technology
Workflow Process Definition and Their Applications in e-Commerce
MSE '00 Proceedings of the 2000 International Conference on Microelectronic Systems Education
Flexible Support and Management of Adaptive Workflow Processes
Information Systems Frontiers
Thresholds: Workflow Oriented Network Management: A Web/Java Approach
Journal of Network and Systems Management
A case study of an inter-enterprise workflow-supported supply chain management system
Information and Management
E-business: issues, challenges and architecture
International Journal of Business Information Systems
Business process integration point classification and the priority evaluation method
International Journal of Business Information Systems
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Electronic commerce (e-commerce) applications are developed to allow companies to communicate with their partners, suppliers, and consumers on the internet. The migration from traditional business to e-commerce requires fundamental changes in business operational systems. It is not sufficient to focus on the development of web-based interfaces only. The front-end of a system for e-commerce should be supported by the back-end infrastructure. A Workflow Management System (WFMS) is important for linking front-end and back-end applications to automate business processes. In this paper, a generic model of a WFMS in e-commerce is proposed. Based on the proposed model, a specific WFMS model was developed and implemented in a company for a case study. The case study illustrates and highlights the benefits and advantages of the system. The user survey results from the case study showed that the users responded positively to the WFMS.