A reference model for workflow application development processes
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Radiology interpretation process modeling
Journal of Biomedical Informatics
Application of the workflow management system in electronic commerce: a case study
International Journal of Business Information Systems
Design of an agent-based framework for processes collaboration in electronic marketplace
International Journal of Computer Applications in Technology
Design decisions in workflow management and quality of work
International Journal of Information Systems and Change Management
Design and control of workflow processes: business process management for the service industry
Design and control of workflow processes: business process management for the service industry
Workflow management systems for process organisations
Workflow management systems for process organisations
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From the Publisher:While "workflow management" may sound abstract, it's at the heart of intranet and corporate enterprise network development. Fast Ethernet, FireWire, Windows NT, IntranetWare -- all these things can only be part of streamlining and enhancing how organizations of people work together. Indeed, they count for nothing if an efficient workflow management system isn't in place. In Workflow Strategies, Network World contributing editor and recognized authority on strategic telecommunications and information systems James Kobielus offers an understandable, practical examination of the critical issues confronting organizations as they reengineer their technological infrastructure to take advantage of cutting-edge computing, networking, and telecommunications advances. More importantly, Kobielus provides real-world guidance on implementing workflow management strategies so that the productivity and efficiency of employees increases right along with customer and client satisfaction -- which of course is what it's all about. In Kobielus' own words, This book illustrates the technical backbone behind the often fuzzy concept of business-process reengineering. It shows the average business reader how to start from a small-scale workflow pilot and scale up as appropriate to a complex, enterprise-wide information routing and tracking system. The focus is always on the bottom line: illustrating how workflow applications can help you increase the speed, flexibility, and efficiency of your business processes. Aimed not only at information systems and telecommunications professionals but also atbusiness professionals responsible for business-process reengineering, Workflow Strategies is the most complete workflow guide available today. If you're ready to get beyond the buzzwords and hype of intranets, groupware, and the like, be sure to check out Workflow Strategies.