Dynamic change within workflow systems
COCS '95 Proceedings of conference on Organizational computing systems
Integration of workflow management and simulation
Computers and Industrial Engineering
Process descriptions as organisational accounting devices: the dual use of workflow technologies
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Workflow management: models, methods, and systems
Workflow management: models, methods, and systems
Workflow Strategies
Introduction to the Special Issue on Adaptive WorkflowSystems
Computer Supported Cooperative Work
Applications of computer simulation in health care
WSC '78 Proceedings of the 10th conference on Winter simulation - Volume 2
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 6 - Volume 6
Case handling: a new paradigm for business process support
Data & Knowledge Engineering
Verification and validation of simulation models
WSC '05 Proceedings of the 37th conference on Winter simulation
Coloured Petri Nets and CPN Tools for modelling and validation of concurrent systems
International Journal on Software Tools for Technology Transfer (STTT)
Workflow simulation for operational decision support
Data & Knowledge Engineering
From Requirements via Colored Workflow Nets to an Implementation in Several Workflow Systems
Transactions on Petri Nets and Other Models of Concurrency III
ProM 4.0: comprehensive support for real process analysis
ICATPN'07 Proceedings of the 28th international conference on Applications and theory of Petri nets and other models of concurrency
The effectiveness of workflow management systems: Predictions and lessons learned
International Journal of Information Management: The Journal for Information Professionals
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Today芒聙聶s workflow management systems (WfMSs) offer workitems to users through specific work-lists. Users select the workitems they will perform without having a schedule in mind. However, in many environments work needs to be scheduled and performed at particular times. For example, in hospitals many workitems are linked to appointments, e.g., a doctor cannot perform surgery without reserving an operating theater and making sure that the patient is present and ready. One of the problems when applying workflow technology in such domains is the lack of calendar-based scheduling support. In collaboration with the Academic Medical Center (AMC), a large hospital in the Netherlands, we developed a schedule-aware WfMS that supports the seamless integration of unscheduled (flow) and scheduled (schedule) tasks. However, before deployment of the resultant system in the hospital, a seamless integration with AMC芒聙聶s running healthcare processes needs to be guaranteed. Therefore, for a large and complex healthcare process, we apply computer simulation to validate and to investigate, for different configurations of the system, the operational performance for a selected healthcare process when supported by the schedule-aware workflow management system. One of the important characteristics of our approach is the tight coupling between the simulation model and the actual implemented system. While performing simulation experiments, parts of the system may be simulated using CPN Tools while connected to the actual system components. Our simulation experiments demonstrate that the developed schedule-aware WfMS can be safely applied in the AMC hospital.