Net gain: expanding markets through virtual communities
Net gain: expanding markets through virtual communities
User population and user contributions to virtual publics: a systems model
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Virtual communities and social capital
Social Science Computer Review - Special issue on ISTAS '97: computers and society at a time of sweeping change
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
The Virtual Community: Homesteading on the Electronic Frontier
The Virtual Community: Homesteading on the Electronic Frontier
Internet and Society
Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining a Competitive Edge
Life on the Screen: Identity in the Age of the Internet
Life on the Screen: Identity in the Age of the Internet
The experienced "sense" of a virtual community: characteristics and processes
ACM SIGMIS Database
Sense of Virtual Community: A Conceptual Framework and Empirical Validation
International Journal of Electronic Commerce
Virtual communities and society: Toward an integrative three phase model
International Journal of Information Management: The Journal for Information Professionals
International Journal of Web Based Communities
Eliciting a sense of virtual community among knowledge contributors
ACM Transactions on Management Information Systems (TMIS)
Antecedents of an experienced sense of virtual community
Computers in Human Behavior
The positive outcomes of a sense of virtual community
International Journal of Web Based Communities
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The feelings of membership in a virtual community have recently been conceptualised as a Sense of Virtual Community (SOVC). This paper explores its presence and development in one case community, an active virtual community we call Baby and Pregnancy community (BAP). On the basis of our analysis of triangulated qualitative data (narratives, interviews and observation), we suggest a refined SOVC framework that captures its antecedents and processes. We argue that there are three main antecedents of SOVC, namely, needs, similarity with other members, and impersonal trust, and that SOVC develops through the three processes of exchanging support, creating and making identification, and producing interpersonal trust.